
Mobilization, Deployment & Stability Support Operations
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Mobilization, Deployment & SSO on U.S. Army MWR

The U.S. Army Family and Morale, Welfare and Recreation (the G9 Division of the U.S. Army Installation Management Command, known as Army MWR) manages programs and services that support readiness and resilience for Soldiers and Families. Its work enhances the lives of Soldiers, Families, Reservists, National Guard members, DoD Civilians, Retirees and the entire U.S. Army community.
Family and MWR Programs are delivered primarily through a local garrison or installation.
To learn more about the resources available at your local garrison, visit the Army MWR website.
About Mobilization, Deployment & SSO
Mobilization, Deployment and Stability Support Operations (MD&SSO) Program provides services that assist Soldiers, Civilians and Family members throughout the phases of deployment and following an all-hazards event. Military life can be stressful, but MD&SSO services help ACS customers maintain individual readiness through deployment support, Family readiness training and emergency Family assistance.
- Deployment Support is provided to Soldiers and units preparing to deploy or returning from a deployment. Information and referral services assist Soldiers and Family members dealing with deployment and redeployment questions, concerns and challenges. Services can be tailored to assist commanders in meeting the deployment and redeployment needs of their Soldier and Family Readiness Group (SFRG). Commanders also have the virtual SFRG (vSFRG) as a tool to communicate with their SFRG membership in a secure online environment, especially during times of deployment.
- Family Readiness Training is available to all SFRG members. SFRG is a commander’s program linking Soldiers, Civilians and Family members with information, resources and networks that contribute to a unit’s overall readiness. Training is available for command teams, Command Family Readiness Representatives and all SFRG volunteers to understand their roles/responsibilities within the SFRG.
- Emergency Family Assistance is provided when disaster strikes an Army community. For CONUS and OCONUS locations, assistance can be accessed through multiple methods. First, when Soldiers account using the Army Disaster Personnel Accountability and Assessment System (ADPAAS), they can complete an electronic assessment to identify needs resulting from the disaster. Assessments are assigned to the closest ACS ADPAAS case manager, who contacts the Soldier to provide information and referral services. Second, a garrison commander may activate the Emergency Family Assistance Center (EFAC), a one stop location for Soldiers, Civilians and Family members to access needed recovery services. ACS coordinates EFAC operations, and works closely with other military and civilian agencies to ensure the EFAC is staffed with representatives of essential post disaster services. Lastly, for OCONUS locations, ACS provides Family assistance coordination during noncombatant evacuation and repatriation operations.
Deployment Readiness
Military OneSource (MOS) Plan my Deployment provides tips, resources and articles to help you prepare for all phases of the deployment. Articles are organized by phase, so you’ll see information you need to know about pre-deployment, deployment and reunion and reintegration. Think of this as your deployment how-to guide.
The Yellow Ribbon Reintegration Program (YRRP) is a DoD-wide effort to promote the well-being of National Guard and Reserve members, their families and communities, by connecting them with resources throughout the phases of deployment. Commanders and leaders play a critical role in ensuring that National Guard and Reserve Service members and their families attend Yellow Ribbon Events where they can access information on healthcare, education, employment, and financial and legal benefits.
Soldier and Family Readiness Group (SFRG)
SFRG Guidance: HQDA EXORD 233-19
Soldier and Family Readiness Group (SFRG), formerly known as Family Readiness Group (FRG), is a unit commander's program. SFRGs provide a critical link between commander's and their Soldier and Families. SFRG offers official and accurate command information; connects Soldiers and Families to the chain of command; provides a network of mutual support; and connects SFRG members to on/off post community resources. Commanders can leverage the SFRG to enhance unit readiness. Taking care of people (Soldiers, Families, and civilians) is the Army's top priority. HQDA EXORD 233-19 provides implementing guidance for the SFRG Program. HQDA EXORD 233-19 Implementation of the Soldier and Family Readiness Gro....pdfSFRG Guidance: Army Directive 2019-17
Soldier and Family Readiness Groups (SFRG), formerly known as Family Readiness Groups (FRG), is a unit's commander's program. SFRGs provide a critical link between commander's and their Soldiers and Families. SFRG offers official and accurate command information; connects Soldiers and Families to the chain of command; provides a network of mutual support; and connects SFRG members to on/off post community resources. Commanders can leverage the SFRG to enhance unit readiness. Taking care of people (Soldiers, Families, and civilians) is the Army's top priority. Army Directive 2019-17 establishes policy changes to fundraising, reporting, and informal funds activities for the SFRG Program. It further supersedes FRG Program policy currently published in Army Regulation 608-1, Appendix J. AD 2019-17 (Changes to SFRG)_0.pdfVirtual SFRG (vSFRG)
The primary goal of the Soldier and Family Readiness Group (SFRG) is to act as an extension of the unit command in providing official and accurate command information to Soldiers and their Families. The Army Virtual Soldier and Family Readiness Group, or vSFRG, is a tool commanders can use to securely communicate with their SFRG membership regardless of a unit's mission or deployment status - anytime (24/7) and from anywhere in the world. A unit can customize their vSFRG site and control the content on their page. vSFRG is another way commanders can connect their Soldiers and Families to the chain of command, provide access to on and off post resources, and offer a network of support.Social Media
Social media is a powerful tool we use to communicate on a daily basis to tell the Army's story. It offers an opportunity to inform, influence, and engage your audience with content that communicates the values of your organization. This website will acquaint you with your role in Army social media and provide you with policies, guidance and recommendations on how you can become a more effective communicator and representative of the U.S. Army – creating an environment where trusted information is disseminated to the Army Family and the public.Emergency Family Assistance
U.S. Army Disaster Personnel Accountability and Assessment System (ADPAAS) standardizes a method for the Army to account, assess, manage, and monitor the recovery process for personnel and their families affected and/or scattered by a wide-spread catastrophic event. ADPAAS provides valuable information to all levels of the Army chain of command, allowing commanders to make strategic decisions which facilitate a return to stability.
Ready Army is the Army’s proactive campaign to increase the resilience of the Army community and enhance the readiness of the force by informing Soldiers, their Families, Army Civilians and contractors of relevant hazards and encouraging them to Be Informed, Make A Plan, Build a Kit and Get Involved. Through outreach and education, Ready Army calls our Army community to action and aims to create a culture of preparedness that will save lives and strengthen the nation.
Forms and Resources
Last modified: August 27, 2019 - 8:25 pm UTC