System Navigators

Systems Navigators are Army Community Service EFMP staff members located on most Army installations. They are trained and knowledgeable about the systems of care used by Families with special needs. The primary role of a Systems Navigator is to navigate Families through the available systems of care.
  • Identify EFM and Family strengths and needs.
  • Help identify and prioritize EFM and Family goals.
  • Develop a Family Service Plan to reach goals.
  • Make referrals to required services.
  • Provide information about disabilities or medical conditions of concern.
  • Identify support groups and social activities.
  • Strengthen Family's ability to advocate for EFM.