If an emergency situation occurs during your travel to your new duty station (death in the Family, illness, inability to continue travel due to weather, etc) you need some assistance. Below are several agencies to help as well as tips to ensure you are taken care of quickly. Army Emergency Relief – Available after hours 1-877-272-7337 or through Military One Source 24hr hotline 1-800-342-9647. You can also access AER through your nearest American Red Cross or your nearest military installation Family Center (regardless of service type). The American Red Cross – In addition to assisting with AER, the ARC can provide you with official documentation regarding the death of a Family Member and information and referral services. Ensure you contact your unit chain of command and sponsor immediately. Let then know the situation and keep them up to date as things change. If you need to amend your orders and you have already signed out of your losing installation, you'll need to contact the Army Emergency Personnel hotline at: 1-800-582-5552.