Volunteer Management Information System

Documentation, videos, and FAQs related to the Volunteer Management Information System (VMIS)

Volunteer Resources

Check out these helpful video tutorials for using VMIS as a Volunteer:

Note: The video tutorials are hosted on YouTube. If YouTube is blocked you can also access the Videos for Volunteers on the production AFWP OLMS.

Download the Volunteer User Guide to learn more about the features available in VMIS and using it as a Volunteer.

Click here to visit the VMIS Training site.

OPOC Resources

Learn more about the features available to OPOCs with the following video tutorials:

Note: The video tutorials are hosted on YouTube. If YouTube is blocked you can also access the Videos for OPOCs on the production AFWP OLMS.

Download the OPOC User Guide to learn more about the features available in VMIS and using it as an OPOC.

Click here to visit the VMIS Training site.

AVCC Resources

Learn more about the features available to AVCCs with the following video tutorials:

Note: The video tutorials are hosted on YouTube. If YouTube is blocked you can also access the Videos for AVCCs on the production AFWP OLMS.

Download the AVCC User Guide to learn more about the features available in VMIS and using it as an AVCC.

Click here to visit the VMIS Training site

VMIS Frequently Asked Questions

No - all VMIS users are required to log in using a new or existing AFWP Account. When logging in to VMIS for the first time, you will be asked to fill out additional profile information.

Logged hours are recorded the same way whether they are added through the Volunteer Dashboard or the Service Log. However, notes and/or attachments can only be added when logging hours through the Service Log. Additionally, using the Service Log is the only way to log Period Hours.

Period Hours allow you to submit hours in bulk for a specific month and specific position. Period Hours can only be added for the current fiscal year, which ends on September 30.

The open period for a position defines the timeframe during which you can enter daily hours for that position. You can enter daily hours for a particular month until the 15th day of the following month.

Daily hours should be logged whenever possible. Period Hours should only be used if you are unable to log daily hours for a position.

A Non-AVC position is a position created by the volunteer if there is no existing or applicable volunteer opportunity, or a position that exists within a Non-AVC organization. Non-AVC positions capture volunteering that is contributed outside the Military Community itself, such as volunteering for Habitat for Humanity in a nearby city.

Non-AVC positions should only be submitted if there is no existing or applicable volunteer opportunity. Make sure this is the case by checking your opportunities and applications before submitting a Non-AVC position. Your position will require AVCC approval before hours can be logged for it.

The following statuses indicate each of the different states of a position:

Active positions are currently ongoing and can still have hours logged to them.
Finished positions can no longer have hours added to them.
Blocked indicates that access to the position has been temporarily restricted.
NoBackgroundCheck indicates that access to the position is temporarily restricted while the volunteer background check is still pending.
Inactive positions are ones that are no longer valid and cannot have hours logged to them. Contact your OPOC or AVCC for assistance with this status.

No, your data from AOS is not lost.

If you do NOT yet have an Army Family Web Portal (AFWP) account, you can transition your AOS account using the green “Transition Your Account” link on the VMIS homepage (https://vmis.armyfamilywebportal.com/). After clicking on the link, you will need to type in the username associated with your previous AOS account to begin the transition process.
If you DO have an AFWP account and still need to transition your data, please contact the Help Desk for support (https://www.armyfamilywebportal.com/contact).

Contact your OPOC or AVCC and let them know you would like to change your non-user account to a normal VMIS volunteer account that you would like to manage.

Provide them your full name and a working email address that you would like associated with your account. You will be required to verify that email address and update your volunteer profile.
IF you already have an AFWP account, please reach out to the Help Desk for support (https://www.armyfamilywebportal.com/contact).

No, hours can only be entered for the current fiscal year. The current fiscal year, FY21, includes October 2020 – present.

They both have the same features and functionalities but the training site is for training purposes only. Do NOT enter any real data into the training site.

Yes. The registration for the sites is different, therefore you should have two separate AFWP accounts. You may use the same email and password to register for both sites if you desire. Remember, do NOT enter any real data into the training site.